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Frequently Asked Questions

What if I'm not sure if I need therapy?

It's normal to feel uncertain.  Therapy is an investment of time and money - in you.  If you're not sure therapy is the next best step for you, schedule a free, 15-minute consultation call and we'll talk about it together, and make sure our services are a good fit for your needs. 

Who do you work with?

We see adults, living in Ohio (because of licensure laws), for a variety of concerns.  Here are some of the things people come to us for help with:

  • Anxiety

  • Depression 

  • Work / School stressors

  • Motivation 

  • Focus, concentration, attention 

  • ADHD

  • Autism 

  • Major life transitions 

  • Grief

  • Relationship problems 

  • Behavior & habit change

  • Body-focused repetitive behaviors (BFRB's), like trichotillomania 

  • Adjusting to or living with chronic medical conditions 

  • Improving chronic pain 

Are there things you can't treat?

It is important to note that we do not utilize specialized treatments for trauma and will often decline to treat acute trauma, acute suicide risk, and addiction in an online setting.  

What should I expect during my first session?

When you first contact us, we usually recommend a free, 15-minute consultation call.  This allows you and your provider to be sure Vinestone is a good fit for your needs.  Share your contact info, schedule a day and time in our online scheduler, and we'll walk you through the rest. 

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If you decide to continue with treatment, we'll share some additional forms and links with you.  We'll ask you to join the patient portal so you have access to messaging with your therapist, can submit your forms to us, and can upload files.  We'll need a copy of your state issued ID (for identity and address verification), similar to other medical offices; and your credit card information.  We'll also ask you to complete some forms sharing a bit about your history as well as your current concerns.  

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During your first session (Intake), we'll talk about what made you decide to do therapy at this time, your goals for treatment, and whatever else you and your therapist believe are important to know to move forward.  Each session is billed automatically to your card on file at the beginning of the session.  

Can I come for in-person sessions?

At this time, our practice is telehealth only.  

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You should know that the research suggests that telehealth has many of the same benefits as in-person treatment and avoids some of the drawbacks.  It tends to be easier to schedule and you avoid long drives.  This is especially helpful if you live in an area where treatment is not readily accessible nearby.  With many years of telehealth experience, we can confirm that many clients actually prefer to meet in an online setting.  

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But it's important to know what's right for you.  Try a free, 15-minute consultation call and we'll test it out together to see how you feel about it.  

Do you prescribe medication?

No, we do not prescribe medication.  But we can help you find a physician near you to work with in determining if medication would be a good component of your overall treatment plan.

Why don't you accept insurance?

We have chosen to not work with insurance companies so that we can offer more personalized, flexible care to our clients without the limitations that often come with insurance billing.  Here's why:

  • You get more privacy. Your therapy records aren’t shared with insurance companies or added to your permanent medical file.

  • No diagnosis required. Insurance typically requires a mental health diagnosis and proof of “medical necessity” for coverage. If you're seeking support for personal growth, stress, or life transitions, you might not meet those criteria.

  • More control over your care. We can focus on your goals, not on what’s billable or approved by a third party.

  • Greater flexibility. We aren’t bound by session limits, mandatory reviews, or rigid treatment plans imposed by insurers.

If you’d like, I can provide a superbill (a detailed receipt) that you can submit to your insurance company for possible reimbursement, depending on your plan’s out-of-network benefits.​

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